Privacy and Terms

Privacy Policy


Your privacy is important to us and HAPPY SMITH is committed to keeping your personal data confidential and secure. Please note that in accordance with Singapore Personal Data Protection Act (“PDPA”), all personal details provided will remain with HAPPY SMITH and will not under any circumstances be distributed to third parties. However, we do use your personal data to process your order and provide you with a more personalised service.
Your visit to our website and submission of any personal details indicate your acceptance of the terms described in the Privacy Policy. Due to ever changing circumstances, we may from time to time, modify these terms. Your continued use of our website and submission of personal details, after any modification, would indicate your agreement to the new terms.

Marketing email communications

At various points on our website, you have the option to join our email list and receive information about our products, services and offers. Also, if you provide us with your email address when you register online, place an order, opt-in to receive our emails or shop online, you may automatically be added to our email list and receive marketing or promotional information from us.
If you do not wish to receive HAPPY SMITH marketing emails, you may opt out by clicking on the unsubscribe link found at the bottom of the newsletter subscription module.

Eligibility to purchase

The purchase of products from is limited only to parties who can enter into and form contracts in accordance with the Singapore law.
Customers must provide their real name, phone number, e-mail address and other requested information. When providing payment details, customers must warrant that the payment details provided are theirs and are both valid and correct. is only available to customers who meet our terms of eligibility. Purchases made are for personal use only and must not be resold or used for commercial benefit.

Exchanges & Refunds

Your satisfaction is our top priority.

If you are not satisfied with our product for any reason or if there has been a mistake with your delivery, please contact us and we will get back to you as soon as possible. Please do so within 7 days of purchase.

We will always happily replace or refund purchases with valid reason, but we may request for some feedback from you in order to help us continually improve.

HAPPY SMITH is dedicated to standing by our products and their quality. As such, we will bear the postage costs for returns and refunds. Please contact us so that we may work out the return postage with you.



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